BidCraft Tile
BidCraftTile
2026-06-23

The customer portal now looks like a project plan booklet

The customer portal now looks like a project plan booklet

Same link as before, completely new feel. The customer portal opens on a beautiful cover plate — your logo, your business name, the homeowner's name in big serif type, and the date you prepared it. Underneath, each project reads like a chapter: a visual milestone timeline, the scope of work laid out as a numbered deliverables list, a payment-schedule tracker with Pay buttons, your update feed, and any tasks you opted to share.

You can print it

Hit File → Print on any browser and the portal lays out as a real booklet. Sticky nav, ask-form, and Pay buttons hide; each active project starts on its own page. Bring a printed copy to your walk-through and the homeowner has something tangible to keep on the kitchen counter.

You can brand it

Open Settings → Company → Customer portal to set:

  • A tagline under your business name on the cover.
  • An owner headshot for the cover circle + the About Us footer.
  • An owner display name for the "From {You}" caption.
  • A longer About blurb that lives at the bottom of the booklet, not at the top — so it's there when the homeowner wants it without shouting from the cover.
  • A business email for the About Us contact strip and the Reply-To on portal questions.

All optional. Anything you leave blank just hides.

What changed for the homeowner

  • A cover that immediately reads as a project plan, not a status page.
  • A sticky Quick-nav at the top that jumps to Plan / Schedule / Payments / Updates / Tasks / About.
  • A visual project timeline for each active project — the four milestones (Signed → Deposit received → Work scheduled → Completed) on a clean horizontal track that folds to vertical on mobile.
  • A scope of work section that shows your scope prose in a warm callout, then every line item as a numbered "what's included" list (no prices broken out — they see the total + the payment schedule).
  • A payment schedule tracker with status indicators and Pay buttons inline.
  • An About Us section at the bottom with your story and contact info.

What hasn't changed

  • The portal link is still the credential — no login.
  • Updates, tasks, payments, and Ask form work exactly as before.
  • Past projects still collapse below the active set.
  • HighLevel + native invoicing flows are untouched.

The booklet upgrade is automatic for every existing portal — your contacts see it the next time they open their link.