What Biddy can do

Biddy is the small pill in the bottom-right corner of every screen in BidCraft. Tap it open and you've got an assistant that knows where you are, what you're working on, and how to help — whether that's answering a question, walking you to the right page, or making a change for you. This article is the lay of the land on what Biddy actually is and what it's for.

Context-aware by design

The biggest thing to understand about Biddy is that it's not a generic chatbot. It changes its brain depending on what page you're on:

• On the dashboard — Biddy sees your setup status (pricing tuned %, services count, recent projects) and can suggest what to do next
• On a project page — Biddy knows the project, the synthesis, the scope, the proposal, the materials list, the receipts — everything tied to that job. Anything you mention about a room — a condition, an access problem, what the homeowner wants — Biddy writes onto that room as a real note, the same as typing it into the room's Notes box. When the project came from a builder's drawing set and tile schedule, Biddy reads those too: what the schedule specified room by room, which surfaces still have no area, what's waiting on your answer, and the crop of the sheet behind any number — and every quick check the project raises, she can settle in conversation
• On a project template page — Biddy sees the open template line by line and can rework it with you: add, remove, rename, merge, or split lines, rebuild the whole layout from a description, or reset to the BidCraft default
• In the pricing interview — Biddy is running the interview, asking the questions and capturing your answers
• On a service detail page — Biddy knows that specific service, its history, and your other services for context
• On the Tasks page — Biddy reads your whole task list and can add, assign, reschedule, set what waits on what, or delete tasks — each with a confirmation card first (see below)
• On the Materials and Inventory pages — Biddy reads your materials library and can change it for you: bulk markups ("mark up all waterproofing by 10%", "set everything from Schluter to 15%") and single-material edits — cost, markup, name, SKU, category, usual supplier, notes, or "make that my favorite". Bulk changes preview how many materials they touch, and nothing changes until you approve the confirmation card
• Everywhere else (Contacts, settings pages...) — Biddy answers questions from the help center and walks you to the right page

You don't have to tell Biddy what you're looking at. It already knows — and the chat header shows it: Biddy · Smith Bathroom (or whatever's open). Tap the header to see your recent Biddy conversations and switch between them in place, or jump to a conversation's page with the arrow.

Ask from anywhere — the conversation follows

Page-scoped changes (proposal edits, template rework, service setup) used to require opening Biddy on that exact page. Now, ask from wherever you are: Biddy finds the right project, template, or service and offers to head over. Confirm, and you land on that page with the same conversation continuing — the exchange you just had carries over with a small "picked up from…" marker, and Biddy answers your request without you retyping it. If several things match the name you used, Biddy asks which one you meant first.

Tappable suggestions

Fresh conversations open with a few purple chips tuned to where you are and what's set up — a template page offers "Add a line I usually forget," a project with pricing warnings offers "Explain the pricing warnings," the dashboard offers your top mission. Returning to a quiet conversation surfaces a few relevant picks too. Tap to send, or ignore and type.

The three things Biddy does

Every Biddy interaction falls into one of three jobs:

1. Answer a question — "why was the demo line $1,800?", "what does the waste factor apply to?", "how do I send a proposal?"
2. Take you somewhere — "open my pricing settings", "go to the Smith project". Biddy navigates you with one tap — and when you're asking for a change that lives on another page, it carries the conversation along so you arrive mid-request (see "Ask from anywhere" below). During guided flows like the pricing interview, Biddy can also auto-navigate — when a step lives on a different page, the next page opens for you automatically with the conversation following you over.
3. Make a change — "bundle the prep and waterproofing lines", "add a $400 dump fee", "assign the grout task to Mike", "move the demo to Monday". On a project page Biddy can edit line items, regenerate the proposal, edit scope text, bundle/split lines, turn a line into an optional add-on or offer your client a Good/Better/Best choice, take a note down on a room, and (after a signature) draft change orders. On a project template page Biddy can add, remove, rename, merge, or split template lines, rebuild the template from a description, or reset it to defaults. On the Tasks page Biddy can create, edit, assign, reschedule, set dependencies on, or delete tasks — and when it reschedules something, it tells you how many downstream tasks shifted. Changes always show a confirmation card before they apply. See Asking Biddy to make changes for the full list.

Walking a job through out loud

On a project built from a builder's document package, Biddy can work the whole thing with you by voice. Open her up, tap the mic, and say "let's go through it — what do you still need?" She pulls what's still open and takes it one question at a time, the way a foreman would on a walkthrough — never a wall of questions, and never something you've already settled.

Answer in plain speech and she settles each one: the assumed wall heights, a takeoff figure you'd rather bid as printed, a room with no square footage, whether the outside corners are mitered. Mention something that isn't an answer to anything and she writes it down as a note on that room instead of asking you about it. Every change still shows a confirmation card first.

See Reading drawing sets and tile schedules for what the questions are and where they come from.

[!tip] When you're not sure whether Biddy can do something, just ask. If the answer is no, it'll tell you. If the answer is yes, it'll do it (or offer to).

Your conversation sticks

Each page has its own Biddy conversation, and it persists. Close Biddy mid-thought, come back tomorrow, open it again on the same page — your conversation is right where you left it.

On project pages specifically, the whole team shares the conversation. If you ask Biddy a question about the Henderson kitchen and your partner opens that project tomorrow, they see the conversation history.

[!note] If a thread gets unwieldy, every Biddy panel has a trash-icon button in the header to clear the conversation and start fresh. The audit log of what changed stays — only the chat messages get wiped.

Biddy knows the help center

Every article in this help center is indexed for Biddy. So when you ask "how do I do X?" it can pull the relevant article and explain it in context — pointing you to the exact step you need rather than dumping the whole article.

[!tip] Stuck on a workflow? Don't read the help center first — ask Biddy. It'll either explain it directly or send you to the article. Either way you skip the search-and-scan part.

Voice input

Every Biddy chat has a microphone button next to the text input. Tap it, talk, tap it again. The audio gets transcribed and dropped into the input box for you to review before sending. This is especially useful on a job site when you don't want to type.

The sheet on mobile

On phones the Biddy panel is a bottom sheet. It opens at about three-quarters of your screen.

You can resize it. Grab the small bar at the top of the sheet and drag. It settles at one of three heights — about half the screen, three-quarters, or nearly full — so you're never left at an awkward in-between size. Drag it down past the smallest height and it closes.

The sheet gets out of your way on its own when it needs to. On tour steps that highlight something on the page behind it, the sheet drops to half height so you can actually see what's being pointed at, then goes back to whatever height you picked as soon as that step is done. If you'd rather see more of the chat during one of those steps, just drag it back up — your choice sticks for that step.

During guided flows like the pricing interview, the sheet enters compact mode when the on-screen keyboard opens — it shrinks to a small strip at the top of the keyboard so you can see Biddy's last message and your input field without losing the rest of the screen. When you dismiss the keyboard, the sheet comes back. Compact mode isn't resizable, since the whole point is keeping the page behind it usable.

No setting to flip for any of this — it just adapts.

When Biddy can't help

Biddy is good at the BidCraft side — your data, your proposals, your pricing, the catalog. It's not a general-purpose AI. If you ask it "what's the weather in Denver?" or "write me a poem," it'll politely redirect you back to what it can actually help with.

[!warning] Biddy will never charge a card, send a proposal, or take any irreversible action without explicitly showing you a confirmation card. If you ever see Biddy "do" something without asking, that's a bug — report it via the feedback button in the Biddy header.

Next steps

If you're ready to put Biddy to work, the most powerful moves are the ones where it changes your proposal for you — read Asking Biddy to make changes. For the longer-term value of teaching Biddy your pricing rules across all projects, see How Biddy learns your pricing.