Terms of Service

1. Who may use the Service

You must be at least 18 years old and able to enter into a contract. If you use the Service on behalf of a company, you confirm you are authorized to bind that company, and “you” means that company. You are responsible for your account, your team members’ use of it, and for keeping your password secure.

2. What the Service does

BidCraft Tile helps contractors capture job information (photos, video, voice notes, receipts), analyze it with artificial intelligence, and produce estimates, material lists, proposals, and invoices. Features may change over time.

3. AI-generated output is an estimate — you must verify it

This is important. The Service uses artificial intelligence to interpret photos and notes and to produce measurements, quantities, material lists, pricing, and proposal text. This output is an estimate and may be inaccurate or incomplete. It is a starting point for your professional judgment, not a substitute for it.

You are solely responsible for reviewing, verifying, and correcting any output before you rely on it, send it to a customer, or use it to price or perform work. We are not responsible for underbid or overbid jobs, incorrect measurements or quantities, material shortages or overages, missed scope, or any other loss arising from your reliance on AI-generated output.

4. Your content

You keep ownership of everything you upload or create in the Service — your photos, videos, recordings, notes, pricing, proposals, and customer information (“Your Content”). You grant us a limited license to host, store, process, transmit, and display Your Content solely to operate and improve the Service for you, including sending it to the AI and infrastructure providers described in our Privacy Policy.

You represent that you have all rights necessary to upload Your Content, including the right to upload photos of your customers’ property and to share your customers’ personal information with us, and that doing so does not violate any law or any other person’s rights.

5. Acceptable use

You agree not to:

• Use the Service for anything unlawful, deceptive, or infringing
• Upload content you do not have the right to upload
• Attempt to break, overload, reverse engineer, or gain unauthorized access to the Service
• Resell or redistribute the Service without our written permission
• Use the Service to build a competing product

6. Subscriptions, trials, and billing

Paid plans are billed in advance on a recurring basis through Stripe. If your plan includes a free trial, we will begin billing when the trial ends unless you cancel before then. Subscriptions renew automatically until you cancel. You can cancel at any time from your billing settings; cancellation takes effect at the end of the current billing period.

Except where required by law, payments are non-refundable, and we do not provide refunds or credits for partial periods. If a payment fails, we may suspend access until it is resolved. We may change pricing with notice; the new price applies to your next billing period.

Plans may include usage limits. If you exceed them, we may ask you to upgrade or may limit usage.

7. Payments between you and your customers

If you enable invoicing and payments, your customers pay youthrough Stripe, using a Stripe account connected to your business. You — not we — are the merchant of record for those transactions and are responsible for the underlying work, the contract with your customer, refunds, chargebacks, disputes, and any applicable taxes.

We are not a party to the agreement between you and your customer.We may charge a platform fee on these transactions, which will be disclosed to you. Your use of Stripe is also governed by Stripe’s own terms.

8. Proposals and electronic signatures

The Service can send proposals for electronic signature and record when they are viewed and signed. You are responsible for the content and accuracy of every proposal you send, and for making sure electronic signatures are valid and enforceable for your business and jurisdiction. We provide the tool; we do not provide legal advice about your contracts.

9. Third-party services

The Service integrates with third parties such as Stripe and, optionally, HighLevel. Your use of those services is governed by their terms, and we are not responsible for them. Product catalog information (for example, manufacturer part numbers, coverage rates, and list prices) is provided for convenience, may be out of date or incorrect, and should be verified with the manufacturer or supplier.

10. Our intellectual property

We own the Service, including its software, design, and content (other than Your Content). These Terms do not grant you any right to our trademarks or branding. We welcome feedback, and if you send it, you allow us to use it without obligation to you.

11. Disclaimer of warranties

The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that any output — including AI output — will be accurate or complete.

12. Limitation of liability

To the fullest extent permitted by law, BusinessUp AI will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost business, or lost or inaccurate data, even if we were advised such damages were possible.

Our total liability for any claim relating to the Service is limited to the greater of (a) the amount you paid us for the Service in the twelve (12) months before the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).

13. Indemnification

You agree to indemnify and hold harmless BusinessUp AI and its officers, members, and employees from any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from Your Content, your use of the Service, your work for your customers, or your violation of these Terms or of any law or third-party right.

14. Suspension and termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you breach these Terms, if your payment fails, or if we reasonably believe your use creates risk or legal exposure. When your account ends, your right to use the Service ends. Sections that by their nature should survive — including sections 3, 4, 10, 11, 12, 13, and 15 — will survive.

15. Governing law and disputes

These Terms are governed by the laws of the State of West Virginia, without regard to its conflict-of-law rules. You and BusinessUp AI agree that any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in West Virginia, and you consent to the jurisdiction of those courts.

16. Changes to these Terms

We may update these Terms from time to time. If we make a material change, we will update the effective date above and, where appropriate, notify you in the app or by email. Continuing to use the Service after an update means you accept the revised Terms.

17. General

These Terms, together with our Privacy Policy, are the entire agreement between you and us about the Service. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

18. Contact us

BusinessUp AI LLC — BidCraft Tile
Email: andy@businessupai.com